Call us free of charge on 900 37 34 17

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Customer support

Personalised attention

With U energia (formerly Eléctrica Sollerense), you will always receive direct and personal attention without intermediaries. To achieve this, we offer you different ways to contact us.

You can find us at our offices at Sa Mar 146, 07100, Sóller, Balearic Islands.

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Our customer service hours are from Monday to Friday between 8:30am and 2:00pm, except during holidays.

You can also contact us:

  • By e-mail at
  • By telephone call us for free on 900373417
  • Via our contact form

Internet connection issues

In the case of issues with your internet connection, please contact us for free on 900373417.

  • Internet connection issues via radio or domestic fibre will be addressed by the next working day.
  • Professional fibre connection issues will be attended to between 7am and 9pm every day.

Branch offices

Parc Bit
C/Isaac Newton, Edifici Naorte A, local 9 Baixos
07121 - Palma

Inca Distribuïdor - Mon Lògic
Avinguda Reis Catòlics, 99
07300 - Inca
971 50 70 32 |